Troubleshoot

• Data not working (SIM not activated properly on initial launch)

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• How Do I Adjust The Brightness?

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• How Do I Change The System Language?

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• How Do I Install My Global SIM Card?

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• How Do I Update My Pocketalk?

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• How to do a Factory Reset?

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• I lost my charging cable that came with my Pocketalk

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• I'm connecting to an AC adapter but the device doesn't charge

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• Is it damaged?

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• My Pocketalk device won't charge or turn on (even after connecting to a power source)

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• “No Internet connection” is displayed and translation does not work.

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• The battery drains too quickly.

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• The battery stays at 1% even when charged.

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• The Pocketalk with built in data I bought is missing its SIM card!

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• The touch panel does not work.

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• The translation result is not read out (no voice output).

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• What If Some Transcriptions Or Translations Are Incorrect?

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