If you purchased the “Pocketalk with Built-in Data” version, then the SIM is actually not a “SIM card” but an “embedded SIM chip” which is built into the device, and it’s made to activate the minute you launch the device (so your global Mobile Data coverage starts automatically the day you first launch the product).
To double check if the data is working:
- Go to settings (top left corner of the screen)
- Check the mobile data on the top left.
- If it's working, it should display both "mobile data" and the signal strength
- If it doesn't display anything, proceed to the next step
- Scroll down and tap on "Device/License Info"
- Select "Device info"
- If you see IMEI (Embedded SIM) and ICCID (Embedded SIM), your device is a ”built-in data” version.
- If you see IMEI (SIM slot) and ICCID (SIM slot), your device is a "without built in data” version.
Jan 25, 2025