Welcome to Our Help Site

• Can I Purchase Pocketalk Without Built In Data And Install My Own SIM Card For Mobile Data?
• Can I Use My Phone for Bluetooth Tethering?
• Can I use Pocketalk as a Wi-Fi Router?
• Can I Use Pocketalk Offline?
• Do I Need To Purchase A Separate SIM Card If My Pocketalk Comes With “Built-In Mobile Data”?
• How Do I Know I’m Connected To The Internet?
• How Long Is The Data Plan For The Built-In Mobile Data Version?

See all articles in Connectivity →

• An error message shows saying "No Internet Connection"
• Can Pocketalk be used as a "transcription tool" to help people with hearing impairment?
• How Does Pocketalk Work?
• How do I confirm the time remaining on my embedded Global SIM?
• How do I connect to Wi-Fi networks?
• How long does shipping take?
• Is it possible to disable the translation history?

See all articles in Learning about Pocketalk →

• How to set up Pocketalk Center
• I'm having issues setting up my password on Pocketalk Central
• To download the translations from the Pocketalk Center
• What Is The Pocketalk Center?

• Can I Connect Any External Speakers?
• Can I See My Past Translations?
• Can Pocketalk Translate Long Sentences?
• Check the MAC address
• Hands Free Translation Mode (Beta)
• How Do I Access The 82 Languages?
• How do I carry out Factory Reset?

See all articles in Pocketalk in Action →

• Can I purchase Pocketalk from Overseas?
• How Do I Subscribe To Or Unsubscribe From The Mailing List?
• Warranty
• Where Are The Release Notes For Recent Software Updates for Pocketalk Classic?
• Where Are The Release Notes For Recent Software Updates? (Last Update: 2021.12.13)
• Where Can I Find The Latest User Guide for Pocketalk Classic?

• Data not working (SIM not activated properly on initial launch)
• How Do I Adjust The Brightness?
• How Do I Change The System Language?
• How Do I Install My Global SIM Card?
• How Do I Update My Pocketalk?
• How to do a Factory Reset?
• I bought Pocketalk from Europe, do you offer support in other languages?

See all articles in Troubleshoot →

• Pebblebee Help Desk

• How can I cancel my Pocketalk App subscription?
• How can I change my Pocketalk App subscription plan?
• What OS's are supported for Pocketalk App?

• What is the "Feature Limit" feature under the Remote Settings?

• How to place the Screen Protector onto the screen
• My Pocketalk won't turn on/ It won't charge

• Why not a smartphone?

• How Do I Delete Photos From My Pocketalk?