The battery stays at 1% even when charged.

If there is no change after 3 hours of charging, please try updating the software.
Please note that to update the software, you will need to connect to a Wi-Fi network.

1.Tap "■" in the upper left corner of the Pocketalk screen.
2.Tap "Settings"
3.Tap "Software Update"
4. If an update is available, follow the on-screen guidance to update the device