Announcements

  • [2/4 9AM PST] Software Update Released for Pocketalk S2 series

    Thank you for using Pocketalk. A new software update has been released for the following models: Models: Pocketalk S2 and Pocketalk S2 Plus Software Version: 0.0.35 / 0.7.3 / 1.3.14 / 1.0.17 / 0.0.10 Update Details Some minor enhancements and bug fixes for a better experience and improved perf...

  • [2/4 9AM PST] Software Update Released for Pocketalk S series

    Thank you for using Pocketalk. A new software update has been released for the following models: Models: Pocketalk S and Pocketalk S Plus (US model) registered to Ventana Software Version: 1.0.92/0.7.4/1.3.8/1.0.13/1.0.14/0.0.10 Update Details Improved security measures to better protect data....

  • [1/23 1 PM-3PM PST] Planned Temporary Service Instability Due to POCKETALK S2/S2 Plus Network Maintenance

    English Thank you for using Pocketalk. Due to network maintenance for Pocketalk S2/S2 Plus, the connection will be temporarily unstable during the following times: Impact Duration: Eastern Standard Time (EST): January 23, 2025, 4:00 PM to 6:00 PM Central Standard Time (CST): January 23, 2025, ...

  • [12/20] Resolved: Temporary Issues with Speech Recognition in Sentio

    [December 20, 2024, 03:10 PM (PST) Update] The issue affecting the accuracy of voice recognition has been resolved as of December 20, 0:00 AM (PST). We sincerely apologize for any inconvenience this may have caused. ■Cause and Measures The issue occurred due to a system failure in the voice reco...

  • [12/17] Temporary Issues with Speech Recognition in Sentio

    We are currently experiencing an issue with decreased speech recognition accuracy in Sentio. Incident Time:  December 18, 2024 4:00 PM PST Affected Users : All Sentio users Cause : Under investigation We are actively investigating the cause and working on a solution.  We greatly appreciate your...

  • [12/1 1AM-4AM PST] Planned Temporary Service Suspension Due to System Maintenance

    Thank you for using Pocketalk. Please note that the following services will be temporarily unavailable due to system maintenance. Affected Services Pocketalk Device Sentio Vox (for JP customer only) Pocketalk App (for available regions only) Impact Duration December 1st, 2024, from 1:00 AM to ...