Pocketalk in Action

  • Can I Connect Any External Speakers?

    Yes, Pocketalk is compatible with Bluetooth® 4.0, so you can connect to speakers that support Bluetooth. Connecting external speakers via Bluetooth might be useful if you want much higher volumes on the audio output. Please note that Pocketalk does not come equipped with any audio jacks.
  • Can I See My Past Translations?

    Yes, Pocketalk can store up to 10,000 translations. Simply scroll up and down the timeline to view past translations, and tap on the translations to have them read out again.
  • Can Pocketalk Translate Long Sentences?

    Pocketalk is designed for conversations. Speak the way you normally do, in full sentences, not statements. Pocketalk can handle up to 30 seconds of speaking per translation.
  • Check the MAC address

    1. Tap "■" at the top left of the screen 2. Tap "Settings" 3. Select "Information" 4. Select "Device information" 5. You can check the Wi-Fi Mac addressIf the Mac address is not displayed, restart Pocketalk while connected to Wi-Fi and check again by following the steps above.
  • Hands Free Translation Mode (Beta)

    This feature allows you to set two languages and translate without pressing the talk button.  At the moment, this feature is only in beta and may end without any notice. To get into this mode: Select Menu Below settings, select "Hands-free translation beta" Tap on "Start" to begin  Select the tw...
  • How Do I Access The 82 Languages?

    All 82 languages are on the device once connected to the internet! There is no need to download individual language files at all. You might find more than the 82 languages in your device but we don't count the extras as one of our supported language. This is because we count a supported language...
  • How do I carry out Factory Reset?

    Please follow the below steps: 1. Tap on the ■ button at the upper left corner of the Home Screen. 2. Tap on the "Settings" and then tap "Reset" on the screen that appears. 3. Tap on the "Restore factory settings". NOTE: Carrying out "Factory Reset" will have the following effects: ●The transla...
  • How Do I Operate Pocketalk?

    Pocketalk is very easy to use once you have the hang of it. On the Home screen, just choose your two languages (tap on language name to get a list of other languages to choose from). Once your two languages are chosen, then just use the two “talk buttons” or physical buttons just below. One perso...
  • How Do I Use Pocketalk To Translate?

    First, make sure you are connected to the internet. To select the languages to translate to/from, tap on the languages displayed at the bottom of the home screen. A list of languages will be displayed. Select the language and tap “OK” in the upper right corner. Optionally, you can tap on the mi...
  • How do I use the camera translation feature?

    Please refer to the following video. https://www.youtube.com/watch?v=8kTKZb7OTkc&t=45s
  • How Long Does The Battery Last?

    The battery last for a full 7 hours of talking. Or if put into sleep mode with a full battery, it will last for 10 days!
  • How to use Pocketalk Subtitles

    Initial Set-Up 1.Download and install "Pocketalk Subtitles" on your computer 2.Set the camera of "Pocketalk subtitles" to the webcam 3.Turn on "Screen Sharing" in "Settings"> "Screen Sharing" of "Pocketalk" 4.Enter the "Share number" and "Password" of the displayed screen share 5.Start the rem...
  • I keep getting a "Language not supported” message. 

    This is one of the languages that isn’t included in our 82 languages. The languages we support is counted when it does “audio input”. That means you can use one of our supported 82 languages to translate into these language in one direction. These bonus languages do not translate back to any othe...
  • Practice Pronunciation Mode

    Translate the desired phrase you would like to learn or select one from your previous chat history Once selected, tap the more button on the top right (indicated by 3 dots stacked) Select "Practice Pronunciation" Hold down the translation button to relay the phrase back to the Pocketalk and it wi...
  • Procedures for extending Global Communication plan for 1 year (auto-renewal)

    Procedures for extending Global Communication plan from Pocketalk device Procedure for extending service from computer or smartphone
  • Procedures for extending Global Communication plan for 1 year (auto-renewal)

    ●Procedure for extending service from  computer or smartphone 1. Tap "■" in the upper left corner of the Pocketalk screen. 2.Tap "Settings" 3.Tap "Communication Plan" 4.Tap "Extend" 5. Tap "Extend from PC and Smartphone" 6. A QR code will be displayed; read the QR code from your smartphone ...
  • Procedures for extending Global Communication plan for 1 year (auto-renewal)

    Procedures for extending Global Communication plan for 1 year (auto-renewal) ●Procedures for extending Global Communication plan from POCKETALK device 1.Tap on the "■" at the upper left corner of the screen 2.Tap "Settings" 3.Tap "Communication Plan" 4.Tap "Extend" 5. Tap "Extend from the De...
  • Renewing your 2 year data plan

    There are two options you can choose from for renewing your embedded global SIM: 1 Year (auto renewal) for $44.00 / year 2 Weeks (no auto renewal) for $30.00 NOTE: If you select the "1 year (auto renewal)" option, you can cancel the auto renewal through "Pocketalk ID". There are two ways in whi...
  • Setting up PIN Passwork (Pocketalk S & Plus only)

    To set up a PIN password on Pocketalk S & Plus: 1) Go to Menu 2) Select Settings 3) Select Lock Screen Settings 4) Toggle PIN code ON and set a PIN code.
  • Translation Direction Correction

    This feature uses AI to correct the direction of translations automatically. However, as a note, it may not work properly if the language pair is similar. If this is the case, it's best practice to turn this function off. When this function is on, it will show "AUTO" while recognizing the voice o...
  • What Adapters Are Supported For Charging?

    We recommend using generic USB to AC adapter converters that are designed for Android smartphones. You can also charge directly from any PC USB port.
  • What Are “Favorite” Translations And How Do They Work?

    As you continue to use Pocketalk, it stores a history of your translations – simply scroll through the list to see past translations. If you want, you can press and hold on a translation to mark any as “Favorite” translation. A star then appears on the Home Screen to easily recall your favorite t...