Post Purchase Questions: Product Related

  • How to place the Screen Protector onto the screen

    Please follow the below steps to place the Pocketalk Screen Protector onto the screen of your device. [For POCKETALK "S" Screen Protectors] 1. Clean the screen Use the wet cloth (green package) and wipe the screen clean. Next, use the dry cloth (pink package) to dry off the screen. 2. Remove ...
  • My Pocketalk won't turn on/ It won't charge

    Please try the following steps to see if this helps resolve your issue 1. Plug the USB charger cable to the device. 2. Press hold the power button for 60 seconds. 3. Let go of the power button and let the device stay plugged in for about 10 minutes and wait for the charge to start. Repeat step ...